Experience seamless team communication with our retail headset system. Delivering crystal-clear sound and powerful features, it transforms operations, empowers staff, and creates a connected, efficient environment—perfectly adaptable for stores of any size.
Multiple User Groups
Create up to four different communication groups so teams can stay connected without unnecessary chatter. Managers can move between groups instantly to keep the store coordinated.
Speech Recognition
Pro12 headsets feature hands-free voice recognition, allowing users to seamlessly join team calls, respond to messages, and interact with user groups without the need to press buttons or dial numbers.
Discuss how the Pro12 works for you
Function Comparison
Learn about what Pro12 Headset Model suits your store
Pro12
Pro12 is the ultimate solution for scalable store communication. It enables swift, clear interactions among teams, streamlining operations and boosting overall efficiency in your business environment.
Pro12 MAX
Pro12 MAX
Pro12 MAX elevates communication with enterprise-level integrations, including external calls and voip/sip connections, AI, and above store messaging.
Available in 2025.
“The headsets have been great. It was easy to install and begin using. Staff turnover has decreased since we have begun using Quail Digital headsets. I even forgot how to add new staff members into the epos system as it’s a rarity to need to hire new staff members at the store now.”
“There has been a great improvement to store efficiency. If we were to take away Quail Digital headsets, our employees wouldn’t be happy. It’s been a great success. I’m also impressed by the ongoing support post purchase of the headsets by the Quail team.”
“Having digital headsets means we’ve been able to implement so many efficiencies and time saving solutions because of our improved communication capabilities.”
“Hearing such positive colleague feedback has been amazing, especially when they tell us about how happy and connected they feel with the headsets.”
Specifications
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