Excellent communication is what creates a great team. A collaborative environment enhances service quality and performance. Through seamless communication, wireless comm headsets improve efficiency, well-being, and staff safety.
A collaborative environment enhances the service quality and performance.
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We provide the best Retail solution for your store.
Pro12 Retail Videos
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Our trusted Retail customers
Meet the Pro12 Headset System
Find out more about who we are and what our products do.
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Can I link the Pro12 Retail headsets to our in-store messaging and security devices?
Pro12 Retail comes with an external interface connection so that audio messages and alerts from external sources can play into the headset system. This might include checkout keypads, door entry systems, and security tagging systems.
Does the Pro12 Retail system have a priority channel for emergencies?
Yes, Pro12 Retail has a ‘red button’ feature which alerts are staff to an incident using a priority call-out feature with a pre-recorded message.
Some staff have impaired hearing, does the Pro12 Retail system work for those people?
Yes, Pro10 has a specifically designed module that funnels the speaker sound towards the user's hearing device, whether in-ear or behind the ear. This discrete module clips onto the headset.
How many groups can we have for Pro12 Retail Headset System?
Up to 4 groups
How many users can be in each group?
As many as you wish, the Pro12 retailheadset system takes up to 250 headsets
Can you move between groups on the retail headset system?
Yes, anyone can move in to any group using the ‘wake word’ and naming the group you wish to go to.
What is the ‘wake word’ for Pro12 retail headsets?
Ok Quail
How many commands can the headsets recognise?
Up to 20 on the whole retail headset system
Can we choose our own unique commands?
Yes, the system is tailored to your store.
Can we change the voice commands?
Yes, at any time through the portal provided with the system.
Can we answer telephone calls using Pro12 headsets?
Yes, Pro12 Max has analogue and digital call answering.
Will we be able to receive ‘above store’ communications?
Yes, Pro12 Max enables direct calls, messages, AI comms direct to all headsets, by group.
Can I buy an entry-level system without groups?
Yes, the entry level can be as few as 3 headsets and one base station with a single channel without the need for speech recognition as there are no groups.
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