Solutions for all business sizes

Experience seamless team communication with our retail headset system. Delivering crystal-clear sound and powerful features, it transforms operations, empowers staff, and creates a connected, efficient environment—perfectly adaptable for stores of any size.

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Solutions for all retail

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Function Comparison

Learn about what Pro12 Headset Model suits your store

Pro12

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Up to 30 users
Single channel
Emergency call button override
Message keypads

Pro12

Pro12 is the ultimate solution for scalable store communication. It enables swift, clear interactions among teams, streamlining operations and boosting overall efficiency in your business environment.

Pro12

Pro12 is the ultimate solution for scalable store communication. It enables swift, clear interactions among teams, streamlining operations and boosting overall efficiency in your business environment.

Pro12 LITE

Pro12 LITE offers essential communication tools in a compact package. Ideal for smaller stores, it ensures your team stays connected and informed without unnecessary complexities.

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Pro12 MAX

Pro12 MAX elevates communication with enterprise-level integrations, including external calls and voip/sip connections, AI, and above store messaging.
Available in 2025.

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Pro12 MAX

Pro12 MAX elevates communication with enterprise-level integrations, including external calls and voip/sip connections, AI, and above store messaging.
Available in 2025.

Up to 30 users
Up to 250 users
Up to 250 users
Single channel
4 channels/user groups
4 channels/user groups
Emergency call button override
Speech recognition for commands and group selection
Speech recognition for commands and group selection
Message keypads
Message keypads
Message keypads
Interface to external systems
Two-way intercoms to headsets
Local system state reporting
Centralised system state reporting
Emergency call button override
Telephone connectivity
VOIP/SIP connection
Above store paging
Above store AI connectivity
Emergency call button override
Testimonials

“The headsets have been great. It was easy to install and begin using. Staff turnover has decreased since we have begun using Quail Digital headsets. I even forgot how to add new staff members into the epos system as it’s a rarity to need to hire new staff members at the store now.”

Neil Godhania
Neil Godhania
Premier Neils

“There has been a great improvement to store efficiency. If we were to take away Quail Digital headsets, our employees wouldn’t be happy. It’s been a great success. I’m also impressed by the ongoing support post purchase of the headsets by the Quail team.”

Dave Pickford
Dave Pickford
James Hall & Co. Ltd

“Having digital headsets means we’ve been able to implement so many efficiencies and time saving solutions because of our improved communication capabilities.” 

Harj Dhasee
Harj Dhasee
Village Stores Mickleton

“Hearing such positive colleague feedback has been amazing, especially when they tell us about how happy and connected they feel with the headsets.”

Gary Davison
Gary Davison
Security Operations Manager, One Stop

01 - 04

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